Supplier Engagement Analyst

ABOUT WAP SUSTAINABILITY

WAP Sustainability is a leading sustainability and ESG consulting firm that provides technical and strategic expertise and software solutions to clients across various industries, including financial services, private equity, manufacturing, consumer products, and more. Known for our high-service, client-centric approach, we deliver customized solutions to help our clients achieve their sustainability goals.

WAP has been recognized as one of the fastest-growing companies in the U.S., with three consecutive years on the Inc. 5000 list. Our 100% remote team combines flexibility, trust, and a collaborative culture to make a lasting impact on sustainability.

WHY WORK WITH US

At WAP, we empower professionals to grow and lead in the sustainability field. We offer flexibility, career development opportunities, and a team-oriented environment where innovation and entrepreneurship thrive. Join us to drive sustainable impact for our clients across a range of industries.

JOB DESCRIPTION

WAP Sustainability is inviting you to be a part of our diverse team of changemakers as a Supplier Engagement Analyst working for our Material Health division. Material Health is one of WAP’s core service verticals and our work addresses the intersection of material safety and functionality in products. This requires building trust and maintaining transparency within the complex supply chains that are critical for informing our chemical management systems. This role requires strong interpersonal and time-management skills and a passion for improving the environment by addressing the human health impacts of leading products and companies.

The Supplier Engagement Analyst will be responsible for conducting outreach to suppliers, managing data collection processes, and ensuring timely follow-ups with suppliers and WAP team members. This role requires persistence, attention to detail, and strong communication skills to obtain the necessary information to ensure successful project management outcomes.

The ideal candidate is process-driven, highly organized, and not afraid to make repeated calls and send follow-up emails to ensure supplier engagement. This position is well-suited for individuals with experience in call centers, junior business development, or any role requiring persistent outreach and follow-through. While a background in biological sciences, chemistry or materials science is beneficial, it is not required.

This role offers multiple career growth paths that can be designed based on your skills, interests, and the company’s needs, with opportunities to advance into supplier engagement management, operations, or sustainability consulting.

KEY RESPONSIBILITIES

• Collect supply chain data through supplier outreach via phone and email.
• Document supplier interactions and track deadlines in task management systems.
• Manage supplier communication timelines to ensure prompt responses to data collection requests.
• Monitor outreach progress and escalate delays for timely resolution.
• Transfer accurate and complete data to the technical team.
• Identify and implement process improvements to enhance outreach efficiency and improve response rates.
• Support key company sustainability goals by aligning data collection efforts with the company mission.

DESIRED SKILLS & EXPERIENCE

• 1-3 years of experience in supplier outreach, customer service, business development, or call center roles.
• Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.
• Persistent and reliable in following through with suppliers and team members.
• Highly organized and detail-oriented, with experience managing multiple timelines and tasks.
• Able to follow structured processes while identifying opportunities for efficiency improvements.
• Self-motivated and results-driven, thriving in a fast-paced environment.
• Basic proficiency in data entry, CRM tools, and task management systems.

COMPENSATION, BENEFITS and PERKS

Compensation:

• BASE PAY: Although this is a 100% remote position and candidates from all over the USA are invited to apply, our compensation package is based on the Tennessee market.
• VARIABLE PAY: WAP offers a variable bonus of up to 20% of your annual salary (based on performance).

Benefits & Perks:

• Health care (medical, vision and dental insurances) and well-being initiatives.
• WFH Onboarding allowance to personalize your home-office set-up.
• Unlimited PTO, including birthdays off.
• Paid Parental leave.
• 100% remote work with flexible schedule.
• 2 x year retreats: multi-day events in unique venues for growth and connection.
• Professional development opportunities.
• Diverse, inclusive, collaborative, and positive work culture.

WAP is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.